For those with the seventh-generation iPod or iPhone 7, hold the top or side button and the volume-down button until you see the logo. For owners of the iPhone 8 or newer models, press and let go of the volume-up and do the same to the volume-down button, then press and hold the side button until you see the Apple logo. Apple's iOS users might need to force-reset their devices, though the method differs depending on the model. Mobile operating systems have their own versions of the black screen of death. There may be additional ways of tinkering with your boot sequence that other, closed operating systems don't provide. If it happens to you, you may try booting your computer without its graphical boot screen once, or even disable it entirely. Broken video cards and kernel panics affect them, too. Linux users encountering the black screen of death are likely to be running into the same kinds of problems as their closed-source-using colleagues. If it's faulty or has come loose from its connection, this may cause a Mac to suffer a kernel panic. If you suspect a hardware issue, check your computer's random-access memory, or RAM. If you have the problem after booting from the recovery partition or an external boot disk, that suggests the concern is with your computer's hardware. As with Windows, restarting from a Mac's recovery partition may be useful in the troubleshooting process. If you can identify a particular program that causes trouble, that may help you solve the problem. If the problem keeps occurring, try to keep track of what's happening when the error takes place.
Unfortunately, the alert gives you no idea whether the problem is related to hardware or software. Getting the black screen of death on a Mac is sometimes accompanied by a message to restart your computer.
A kernel panic occurs when the kernel of the operating system discovers something that requires you to restart your computer. Mac users may find that a kernel panic is at the root of their black screen.
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